Welcome to DS Training and
Development
Established by Donna Shoesmith and based in the South East of England, our professional team delivers management training and personal development programmes across the UK to improve performance and efficiency of individuals and businesses. As an approved training provider for Sussex Enterprise, we work with local businesses to improve their performance through their processes and staff.
Consider the following:
Established by Donna Shoesmith and based in the South East of England, our professional team delivers management training and personal development programmes across the UK to improve performance and efficiency of individuals and businesses. As an approved training provider for Sussex Enterprise, we work with local businesses to improve their performance through their processes and staff.
Consider the following:
¨ Nearly 70% of customers
go to a competitor as a direct result of how staff treated
them
¨ It costs on average, between 100-150%
of the annual salary of a role to replace them
¨ There is no limit on the financial
compensation that may be awarded to an individual as a result of a claim
for discrimination and they are protected from the day you place an
advert
Q. Are your managers managing individuals in accordance with legislation and developing their teams to their optimum performance?
Q. Are your managers managing individuals in accordance with legislation and developing their teams to their optimum performance?
Q. Do you need someone to review and improve your selection and recruitment
process and forms to improve efficiency and success?
Q. Would your organisation benefit from an outside provider resourcing your training needs?
These are just some of the many employee issues DS Training and Development specialises in.
Click on one of the links below for examples of the courses we offer.
What we offer: 10% Discount for in-house courses booked before 1st May 2008
* ILM Certificates (Institute of Leadership & Management)
Level 2 Certificate in Team leading and Level 3 Certificate in First Line Management
* Management Development
* Managing Diversity & Equality
* Customer Service Training
* Personal Development Programmes
Contact us now to discuss how we can work together and improve the efficiency and performance of your business.
Q. Would your organisation benefit from an outside provider resourcing your training needs?
These are just some of the many employee issues DS Training and Development specialises in.
Click on one of the links below for examples of the courses we offer.
What we offer: 10% Discount for in-house courses booked before 1st May 2008
* ILM Certificates (Institute of Leadership & Management)
Level 2 Certificate in Team leading and Level 3 Certificate in First Line Management
* Management Development
* Managing Diversity & Equality
* Customer Service Training
* Personal Development Programmes
Contact us now to discuss how we can work together and improve the efficiency and performance of your business.
"Learning is not compulsory......neither is survival"
W. Edwards Deming, Total Quality Management