DS Training and Development Terms &
Conditions
Equal Opportunities Policy
DS training and development is committed to the promotion of equal opportunities, to the pursuance of non-discriminatory policies and practices, and to the elimination of unfair discrimination on the grounds of: age, gender, marital status, sexual orientation, religion, class, nationality, race, colour, ethnic origin, political belief or special needs.
Equal Opportunities Policy
DS training and development is committed to the promotion of equal opportunities, to the pursuance of non-discriminatory policies and practices, and to the elimination of unfair discrimination on the grounds of: age, gender, marital status, sexual orientation, religion, class, nationality, race, colour, ethnic origin, political belief or special needs.
We will be as flexible as possible to allow learners to attend and benefit
from our training and are very happy to make reasonable adjustments to the
following to ensure, where possible, no-one is disadvantaged:
* Learning Methods including supporting handouts and exercises
* Learning Methods including supporting handouts and exercises
* Assessment Methods including time and location
* Additional support for learning difficulties
Course Content
Course Content
All course content will be agreed with the Client and flexible to
their business needs.
To ensure courses are as successful as possible, quotes are based on:
Minimum of 4 delegates and a Maximum of 14 delegates
Quotes & Invoicing
All quotes will be valid for one month of issue date. Prices include:
design, preparation and course materials.
Acceptance of quote may be confirmed by client either by email or in
writing
Clients will be invoiced in full upon receipt of acceptance of the quote.
Full payment by Bacs transfer is due within 21 days of invoice date.
Payments not received in full within 30 days of invoice date will be
charged 4.5% interest per day on the outstanding balance until
paid.
Cancellation Charges
Any programmes cancelled will incur the following charges:
100% of any design and preparation work already done
100% of any accommodation costs incurred
50% of fee for courses cancelled within 60 days of programme start date
75% of fee for courses cancelled within 40 days of programme start date
100% of fee for courses cancelled within 30 days of programme start date
100% of any accommodation costs incurred
50% of fee for courses cancelled within 60 days of programme start date
75% of fee for courses cancelled within 40 days of programme start date
100% of fee for courses cancelled within 30 days of programme start date
No refund will be given for delegates who do not attend programmes after
quote is accepted and paid.
Expenses
Travelling expenses will be charged at: 45p per mile for car travel or the standard train fare.
Hotel accommodation including meals, hire of necessary training equipment including hire of videos, will be charged separately.
Travelling expenses will be charged at: 45p per mile for car travel or the standard train fare.
Hotel accommodation including meals, hire of necessary training equipment including hire of videos, will be charged separately.
Training Rooms
When training is held at a client’s premises or at a hotel on their behalf, they are responsible for arranging suitable rooms, facilities and equipment