Understanding and Managing Diversity in the
Workplace
Managers are expected to be vigilant and
professional at all times. Encouraging and managing diversity in the workplace
has tremendous benefits to employees, the Organisation and Customers.
Establishing and promoting a diverse culture is essential for all.
The
updated discrimination laws support this and the legal implications of
unacceptable behaviours and ‘Failure to Comply’ carry strong penalties for both
individuals and the employer.
It is essential that a Manager
demonstrates their commitment to proactively managing these situations, and that
they use their knowledge within the workplace to monitor and take action when
required.
Who should attend?
This course is
designed for managers at all levels.
Course
Outline
* ‘Diversity’ What Does it
Mean?
* Prejudice and
Stereotyping
* Benefits of Welcoming Diversity
in the Workplace to: Customers, Employers & Employees
* Discrimination Legislation: Disability, Sex & Sexual
Orientation, Race & Religion, Age
* Real
Case Scenarios
* Applying the theory to
workplace situations
* Implications on
Recruitment & Selection
* The Manager’s
Role & Responsibilities
Course
Duration
One Day
9:30-4:30pm
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