Data Protection

The Data Protection Acts established the basic principles of data protection and are central to our day-to-day activities in business. Its applies to individuals on whom data is held, access to the data and the right to have it amended or deleted if it is inaccurate.

This interactive workshop aims to educate delegates as to the importance of the acts, the issues around compliance and the penalties for breaching Data Protection regulations in a business environment.


Who should attend?

All staff with little knowledge of how the Data Protection Act applies to employee and customer information.


Course Outline

* What is the Data Protection Act?

* Main principles of the Act

* Information and Equipment included under the DPA

* Sensitive Personal Data

* The Eight Data Protection Principles

* Individual's Rights

* Impact of the Data Protection Act on Customer Service

* Compliance and penalties for breaching the regulations

* Manager responsibilities

* Case studies


Course Duration

Half Day