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We are a proactive organisation who has worked with large and small companies in a wide variety of industry sectors nationwide.
We are members of The Institute of Personnel & Development and the Institute of Leadership & Management (ILM), and we provide up-to-date information, guidance and support on training and HR issues to organisations across the UK.
We specialise in :
Management training in HR issues including; Diversity and equality, attendance management, recruitment and selection, performance reviews.
HR support & Guidance for small to medium businesses
Advising on and Hearing, Grievance & Disciplinaries
ILM qualifications ~ Team Leading and First Line Management
Performance Review Processes including the introduction of competencies
Customer Service ~ Action Planning, Group training, one to one coaching
Mystery Shopping ~ The only way to gain a true insight into the service your customers experience
You will find that friendly and supportive relationships with our clients are the cornerstone of our success. And we will work with you to create the best training programme or business solution to meet your specific needs.
We recognise each company is unique and offer our clients a truly flexible service through modular training, seven days a week, either on-site or a chosen location.
Please contact us if you would like more information on any of the above.